Fatal Error When Updating my Joomla version to 3.3 – Remember.php

My Joomla admin console told me I have 2 upgrades to do.

1.  Upgrade from 3.0 to 3.2.4

The first upgrade was from Joomla 3.0 to Joomla 3.2.4.  After the Joomla updater got to about 50% that’s when I got this error:

Fatal error: Call to a member function isAdmin() on a non-object in 


plugins/system/remember/remember.php on line 42

My whole site was down and could not get into the front end or backend, so I needed to resolve this issue fast before anyone noticed the site down.

Steps to resolve:

A.  Rename remember.php

  • Found my SSH or telnet username and password for my Joomla account
  • Logged in
  • Changed directory to the plugins directory: i.e.:
    • cd /cmsmind.com/plugins/system/remember
  • Renamed the original remember.php to remember.php.bk i.e.:
    • mv remember.php remember.php.bk
  • Note: You can also use FTP to login and rename your file.

After this step, I refreshed my site and I could see my backend and frontend again.  I was very happy, but I knew I had to find another version of this file somewhere else.  I postponed finding it, and proceeded with my next upgrade from Joomla 3.2.4 to Joomla 3.3 and deal with finding a new remember.php file afterwards.

2.  Upgrade from 3.2.4 to Joomla 3.3.0

My upgrade went along with no problems and afterwards the frontend and backend were fine.  I set out to replace my remember.php file with one from a stable release Joomla 3.1.1.

To my surprise when I looked in my plugins/remember directory, there was a new remember.php file already there.  I didn’t have to find a new file to replace the old one I renamed.  So if you have the same situation, you don’t have to find a new remember.php file to replace the old one you renamed.

In case you don’t see a copy of remember.php in your remember plugin directory, you can follow the following steps:

A.  Upload a new remember.php into your Plugins directory

  • Find a stable release of Joomla 3.1.1, you can find the 3.1.1 download here
  • Download the file
  • Extract ‘remember.php’ from the zip file
  • Upload the remember.php to your own Joomla installation directory
  • Upload the file to the exact same directory i.e.:
    • /cmsmind.com/plugins/system/remember

Hope that helps,


 Fatal Error When Updating my Joomla version to 3.3   Remember.php


Elaine is the founder of CmsMind, an online blog providing Joomla and Wordpress tutorials. Elaine lives in Toronto and when she is not online, she is either Marathon and Triathlon training or travelling and racing somewhere in the world. Find her also at: Save Money, Premium Themes and Templates, and at Webhosting Tips.

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