Joomla 2.5 Error “-1 – An error has occurred . Copy failed”

by Elaine on April 30, 2012

When updating my Joomla 2.5 website using the fancy new Joomla Update button on the site control panel, I got this Joomla 2.5 Update error.

-1 – An error has occurred.

Copy failed

I was able to fix the problem but not without encountering other problems along the way.   Below I will show how you can also fix your Joomla website and get rid of this Joomla update errors.  I know this tutorial will seem long and lots of steps but remember to perform all of them in sequence.

High level overview of steps you need to take to fix the Joomla update error:

  • Use the Joomla Update button on Site Control Panel
  • Update your Joomla 2.5 package, in Extensions Manager
  • Joomla Update Error: -1 – An error has occurred.
  • Check the Joomla Update button on Site Control Panel
  • Purge Cache in Update Extensions Manager
  • Fix the Database in Databases Extensions Manager
  • Purge Cache in Discover Extensions Manager
  • Discover & Install Update Extensions Manager
  • Check Joomla Update in Site Control panel
  • Summary of Errors Encountered while updating Joomla 2.5

Steps:

1.  Use the Joomla Update button on Site Control Panel

Use the fancy not-so new Joomla update on the Joomla Site Control Panel to update your Joomla version to the newest version.

cmsmind joomla update now error 1 Joomla 2.5 Error  1   An error has occurred . Copy failed

Joomla 2.5 - Joomla update Button on Site Control Panel

  • Login to your Joomla 2.5 Administrator panel
  • See a red (!) beside the Joomla Update button.
  • Click on the box – Joomla 2.5.4 Update now!

2.  Update your Joomla 2.5 package, in Extensions Manager

Instead of using the quick link box above, you can also access your Joomla updates through the Extensions Manager – Update button.

cmsmind joomla update now 2 Joomla 2.5 Error  1   An error has occurred . Copy failed

Joomla 2.5 - Update Joomla 2.5 package in Extensions Manager

  • Check the box beside ‘Joomla’
  • Click on ‘Update’

3.   Joomla Update Error:  -1 – An error has occurred.

When the update is done, you will get an error that says:

-1 – An error has occurred.

Copy failed

Return to Control Panel

cmsmind joomla update now 3 Joomla 2.5 Error  1   An error has occurred . Copy failed

Check the Joomla Update button

  • Click  on’ Return to Control Panel’

4.  Check the Joomla Update button to see if update is complete on Site Control Panel

Back at the Joomla Control Panel, it will seem that your site is fine.  Your website is perfectly fine, it’s just that the control panel and software update is out of sync.  There are more steps to perform to fully upgrade your Joomla version.  You will see more errors when you click on the Joomla update button again.

cmsmind joomla update now error 4 Joomla 2.5 Error  1   An error has occurred . Copy failed

Joomla Update Version button

  • Click  on the “Joomla is up-to-date’ button on your Joomla Control Panel
  • You will see the following errors:

Error loading component: com_joomlaupdate. 1

Error loading component: com_joomlaupdate. 1

cmsmind joomla update now error 5 Joomla 2.5 Error  1   An error has occurred . Copy failed

Joomla 2.5 Error - Error loading component: com_joomlaupdate. 1

5.  Purge Cache in Upate Extensions Manager

cmsmind joomla 25 install activate new template 0 Joomla 2.5 Error  1   An error has occurred . Copy failed

1. Joomla 2.5 - Extensions Manager

Access your Extensions Manager Update tab to Purge the cache

  • Click  on ‘Extensions’, ‘Extension Manager’
  • Click on the ‘Update‘ tab
  • Click on ‘Purge Cache’
  • See the the Purge was successful message:
Purge updates, 2 disabled sites were enabled.
cmsmind joomla update now error 6 Joomla 2.5 Error  1   An error has occurred . Copy failed

Joomla 2.5 - Purge Cache in Extensions Manager Update

 6.  Fix the Database in Databases Extensions Manager

In the Extensions Manager, Databases tab you will see an error that says:

Warning: Database is Not up to date!

cmsmind joomla update now error 7 Joomla 2.5 Error  1   An error has occurred . Copy failed

Joomla 2.5 - Fix the Database in Extensions Manager Databases

  • Click  on ‘Extensions’, ‘Extension Manager
  • Click  on the ‘Database‘ tab
  • Click on ‘Fix
  • Afterwards you will see a successful message that your Database Structure is up to date
cmsmind joomla update now error 8 Joomla 2.5 Error  1   An error has occurred . Copy failed

Joomla 2.5 - Joomla Database Structure is up to date

 7.  Purge Cache in Extensions Manager

In the Extensions Manager, purge the cache in the Discover tab:

cmsmind joomla update now error 9 Joomla 2.5 Error  1   An error has occurred . Copy failed

Joomla 2.5 - Purge Cache in Extensions Manager Discover

  • Click on ‘Extensions’, ‘Extensions Manager
  • Click on ‘Discover‘ tab
  • Click on ‘Purge Cache‘ button along the top right

8. Joomla 2.5 – Discover & Install Update Extensions Manager

The Discover Extensions Manager will refresh the Joomla updates and display to you any new updates that your Joomla 2.5 website requires.

cmsmind joomla update now error 10 Joomla 2.5 Error  1   An error has occurred . Copy failed

Joomla 2.5 - Discover & Install Update Extensions Manager

  • In the Extensions Manager – Click on ‘Extensions’,’Extensions Manager
  • Click on ‘Discover‘ tab
  • Click on ‘Discover‘ button on the top right
  • Select the checkbox beside ‘Joomla! Update’
  • Click on ‘Install

9.  Check Joomla Update in Site Control panel – no errors

Now you can go back to your ‘Site’, ‘Control Panel’ and access the main control panel screen.

cmsmind joomla update now error 4 Joomla 2.5 Error  1   An error has occurred . Copy failed

  • Click  on ‘Site’, ‘Control Panel’
  • Click on the ‘Joomla! is up-to-date’ button
  • Voila! no errors!
cmsmind joomla update now error 12 Joomla 2.5 Error  1   An error has occurred . Copy failed

Joomla 2.5 - Update has no errors

10.  Summary of Errors Encountered While Updating Joomla 2.5

  • -1 – An error has occurred.  Copy Failed.
  •  Error loading component: com_joomlaupdate. 1
  • Warning: Database is Not up to date!

Thanks,

Elaine

 Joomla 2.5 Error  1   An error has occurred . Copy failed

Elaine

Elaine is the founder of CmsMind, an online blog providing Joomla and Wordpress tutorials. Elaine lives in Toronto and when she is not online, she is either Marathon and Triathlon training or travelling and racing somewhere in the world. Find her also at: Save Money, Premium Themes and Templates, and at Webhosting Tips.

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{ 4 comments… read them below or add one }

haris askano June 9, 2012 at 3:26 pm

at step 4 my site is not showing the update ok, but rather the same icon like before .. (Joomla update 2.5.4 now!) i have currently 2.5.3

Reply

Mark August 8, 2012 at 3:17 pm

Hi Elaine,
Just like to say thanks for posting this solution. After an hour trawling the web trying to find an answer to this problem that actually works, I found your procedure which worked like a charm.

I’m very grateful!
Kind Regards,
Mark

Reply

Elaine August 8, 2012 at 7:57 pm

Hi Mark,
No problem. I’m glad the tutorial helped you.
Thanks for your visit,
elaine

Reply

Jaco September 27, 2012 at 9:23 am

at stap 8 I don’t see a Joomla update. What to do?
My current Joomla version is 2.5.1.

Reply

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